Contact Us
We’re here for you
Get answers. Get support. Get connected.
Have questions about our services? Check out our FAQ page for answers to common inquiries or contact us using the General Contact Form on this page. Please do not include any sensitive information like your account number or Social Security Number. We can’t wait to hear from you!
Ways to Reach Us
Branch Locations
Front Street Branch
630 E Front Street
Traverse City, MI 49686
South Airport Branch
2900 W. South Airport Road
Traverse City, MI 49684
Service Center
Questions about accounts, services, loans, or general support.
Monday – Friday
9:00 a.m. – 5:00 p.m.
After Hours Member Support
Extended support when branches are closed
Monday – Friday
8:00 a.m. – 9:00 a.m.
5:00 p.m. – 8:00 p.m.
Saturday
8:00 a.m. – 5:00 p.m.
Mailing & Administrative Information
Mailing Address
TBA Credit Union
P.O. Box 1049
Traverse City, MI 49685-1049
Fax Number
231.932.5050
Card Support & Fraud Assistance
Lost or Stolen Cards
Protect your account quickly if your card has been misplaced or compromised.
Card Services
800.754.4128
Business Hours Support
231.946.7090
800.678.0987
Dispute Support
Cardholder Disputes
P.O. Box 30945
Tampa, FL 33630-3495
Phone: 800.600.5249
Fax: 866.451.6263
Fraud Disputes
800.854.1557
